Looking for a career in the medical field?

Apply today and have the potential to join Northeast Florida’s Leading Interventional Pain Management Specialists. At Jax Spine & Pain Centers, we provide our patients with superior solutions to treat acute and chronic pain.

Now serving multiple locations, our board certified physician’s along with our professional staff value hands-on compassionate care, from the consultation through treatment. Please see the list below for our current openings. We seek qualified, highly energized and self-motivated individuals who respect the essence of time and appreciate the value of a smile.

We are always accepting resumes for the following positions:

  • Medical assistants
  • Nurse practitioners
  • Medical records clerk
  • DME technicians
  • Medical billing/ar specialists
  • Call center customer service representatives.

Please submit your resume to: LeslieF@jaxspine.com

Job Openings

Full or Part Time: Full

Description

About the Job

Jax Spine and Pain Centers is actively seeking high-quality Certified Medical Assistants to join our team! This is a full-time position.

Essential Functions:

  • Prepare for patient interactions in the clinical setting.
  • Reviewing charts, schedules, medical records, and other sources of documentation. 
  • Generating appropriate forms for patient education, informed consent, documentation of care, referrals, prescriptions, and other documents to support the provision of and continuity of care.
  • Obtaining medical records, lab results, diagnostic study results, and other documents or information as indicated.
  • Inspecting the physical care environment to ensure a therapeutic, sanitary environment with fully stocked medical supplies and functional equipment.
  • Ensuring that appropriate medications, supplies, equipment, and personnel are available to complete scheduled interactions.
  • Communicating with internal and external resources to procure necessary supplies and/or information.
  • Collaborating with Scheduling, Billing, and other internal departments and personnel to ensure a seamless patient experience.
  • Communicating with physicians, physicians’ assistants, and other care providers. 

Qualifications:

  • High School Graduate or GED required. 
  • One or more years of experience as a medical assistant, CMA preferred. In lieu of experience, graduate from an accredited MA program acceptable. 
  • Able to measure and record vital signs, manually and electronically. 
  • Basic computer knowledge required.  Must possess strong organizational, interpersonal, and communication skills.  
  • Able to multitask efficiently and effectively in busy and/or stressful situations. 
  • Able to read, analyze, interpret, and write medical records and documentation.  
  • Able to record patient information, including a working knowledge of medical terminology.

 

    First Name*

    Last Name*

    Phone*

    Email*

    Best Day/Time to reach you*

    Attach Resume*

    Full or Part Time: Full

    Description

    About the Job

    This position is responsible for checking out each patient, scheduling appropriate appointments, verifying insurance requirements and checking for authorizations; providing excellent care, collaborating effectively with all departments and cultivating a nurturing atmosphere of courtesy, compassion, respect, empathy, dignity, and optimism.

    Essential Functions:

    Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

    • Greets patients and visitors in a courteous friendly manner.
    • Provides efficient and professional telephone services.
    • Ensures each appointment has been closed out daily with acceptable status.
    • Coordinates and schedules follow-up appointments / in-office procedures for multiple providers.
    • Courteously and efficiently calls all patients who did not stop by the check-out desk following company call back protocol and document patient charts.
    • Documents patient charts with each call for all reasons.
    • Reviews patient account information and submit requests to the prior authorization department if applicable.
    • Ensures accurate checkout, paperwork processing, patient education, and communication with providers and office staff as required.
    • Serves as a preceptor for new employees.
    • Competent in computer applications pertaining to position
    • Performs other duties as assigned

    Qualifications:

    • High school diploma or equivalent required.
    • Minimum of one year of customer service experience.
    • Minimum of one year in a Medical Office Setting with Scheduling and insurance knowledge.
    • Strong oral and written communication skills.
    • Good interpersonal and organizational skills.
    • Highly detail-oriented

     

      First Name*

      Last Name*

      Phone*

      Email*

      Best Day/Time to reach you*

      Attach Resume*

      Full or Part Time: Full

      Description

      About the Job

      This position is responsible for greeting and assisting patients and visitors with check-in and general information; providing excellent care, collaborating effectively with all departments, and cultivating a nurturing atmosphere of courtesy, compassion, respect, empathy, dignity, and optimism.

      Essential Functions:

      Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

      • Welcomes patients and visitors by greeting patients and visitors in a courteous friendly manner
      • Answers or refers inquiries appropriately.
      • Optimizes patient’s satisfaction, provider time, and treatment room utilization
        acknowledging patient's arrival and keeping patient appointments on schedule by
        acknowledging patient in the PM system in a timely and efficient manner.
      • Comforts patients by anticipating patient’s anxieties; answering patient’s questions;
        maintaining the reception area.
      • Helps patients in distress by responding to emergencies.
      • Protects patient’s rights by maintaining confidentiality of personal and financial information.
      • Maintains patient accounts by obtaining, recording, and updating personal and financial information.
      • Assists with obtaining revenue by recording and updating insurance information; recording and collecting patient coinsurance/copays.
      • Maintains front office inventory and equipment by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies; verifying receipt of supplies.
      • Maintains operations by following policies and procedures; reporting needed changes.
      • Contributes to team effort by assisting in other duties as determined by the Department Manager.

      Other functions:

      • Performs other logically associated duties that enhance position through Continuous Quality Improvement.
      • Serves as a preceptor for new employees.
      • Competent in computer applications pertaining to the position.
      • Other duties as assigned.

       

      Qualifications:

      • High school diploma or equivalent required.
      • Customer service experience preferred.
      • Good oral and written communication skills.
      • Good interpersonal and organizational skills.
      • Detail-oriented

       

        First Name*

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        Address: 2349 Village Square Pkwy, Suite 107, Fleming Island, FL 32003
        Full or Part Time: Full

        Description

        About the Job

        This position is responsible for greeting and assisting patients and visitors with check-in and general information; providing excellent care, collaborating effectively with all departments, and cultivating a nurturing atmosphere of courtesy, compassion, respect, empathy, dignity, and optimism.

        Essential Functions:

        Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

        • Welcomes patients and visitors by greeting patients and visitors in a courteous friendly manner
        • Answers or refers inquiries appropriately.
        • Optimizes patient’s satisfaction, provider time, and treatment room utilization
          acknowledging patient's arrival and keeping patient appointments on schedule by
          acknowledging patient in the PM system in a timely and efficient manner.
        • Comforts patients by anticipating patient’s anxieties; answering patient’s questions;
          maintaining the reception area.
        • Helps patients in distress by responding to emergencies.
        • Protects patient’s rights by maintaining confidentiality of personal and financial information.
        • Maintains patient accounts by obtaining, recording, and updating personal and financial information.
        • Assists with obtaining revenue by recording and updating insurance information; recording and collecting patient coinsurance/copays.
        • Maintains front office inventory and equipment by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies; verifying receipt of supplies.
        • Maintains operations by following policies and procedures; reporting needed changes.
        • Contributes to team effort by assisting in other duties as determined by the Department Manager.

        Other functions:

        • Performs other logically associated duties that enhance position through Continuous Quality Improvement.
        • Serves as a preceptor for new employees.
        • Competent in computer applications pertaining to the position.
        • Other duties as assigned.

         

        Qualifications:

        • High school diploma or equivalent required.
        • Customer service experience preferred.
        • Good oral and written communication skills.
        • Good interpersonal and organizational skills.
        • Detail-oriented

         

          First Name*

          Last Name*

          Phone*

          Email*

          Best Day/Time to reach you*

          Attach Resume*

          Address: 2349 Village Square Pkwy, Suite 107, Fleming Island, FL 32003
          Full or Part Time: Full

          Description

          About the Job

          This position is responsible for greeting and assisting patients and visitors with check-in/out and general information; providing excellent care, collaborating effectively with all departments, and cultivating a nurturing atmosphere of courtesy, compassion, respect, empathy, dignity, and optimism. As a Front office manager, you should combine a pleasant personality with a dynamic professional attitude to supervise and lead our team. Our ideal candidate can deal efficiently with complaints and has a solid customer service approach.

          Essential Job Functions:

          • Welcomes patients and visitors by greeting patients and visitors in a courteous and friendly manner.
          • Answers or refers inquiries appropriately.
          • Optimizes patients’ satisfaction, provider time, and treatment room utilization acknowledging patient’s arrival and keeping patient appointments on schedule by acknowledging patient in the PM system in a timely and efficient manner.
          • Is able to lead and manage the front desk in a professional and respectful manner, delineating tasks equally and providing consistent support to the team. 
          • Comforts patients by anticipating patients’ anxieties; answering patients’ questions; maintaining the reception area.
          • Helps patients in distress by responding to emergencies.
          • Protects patients’ rights by maintaining the confidentiality of personal and financial information.
          • Handles patient complaints/ concerns. Expediting them to upper management when needed. 
          • Performs bank deposits and makes sure day sheets balance. 
          • Maintains patient accounts by obtaining, recording, and updating personal and financial information.
          • Assists with obtaining revenue by recording and updating insurance information; recording and collecting patient coinsurance/copays.
          • Maintains front office inventory and equipment by checking stock to determine inventory level; anticipating needed supplies; sending email to manager of all supply needs.
          • Maintains operations by following policies and procedures; reporting needed changes.

          Qualifications:

          • Minimum of 2 years experience as a front desk manager in a medical setting is REQUIRED.
          • High school diploma or equivalent required. 
          • Good oral and written communication skills. 
          • Good interpersonal and organizational skills.
          • Detail-oriented 
          • Must have strong team orientation.
          • Receptionist must have a strong working knowledge of the practice management software as they will be required to enter patient data.

           

            First Name*

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            Attach Resume*

            Address: 3221 Glynn Ave, Brunswick, GA 31520
            Full or Part Time: Full

            Description

            About the Job

            This position is responsible for processing and verifying all patient referrals and authorizations while providing excellent care, collaborating effectively with all departments, and cultivating a nurturing atmosphere. This position will be based out of our Waycross and Brunswick Offices. 

            Qualifications include:

            • High school diploma or equivalent required.
            • 1+ year of authorization of insurances required.
            • 1+ year of previous experience as a referral coordinator or background in general office work preferred.
            • 1+ year of previous experience scheduling preferred.
            • Strong customer Service Skills Required.
            • Understanding of insurance carriers’ plans and guidelines.
            • Good Computer skills including Microsoft office products.
            • Strong oral and written communication skills.
            • Ability to multitask efficiently and effectively.
            • Good interpersonal and organizational skills.
            • Highly detail-oriented.
            • Tact and diplomacy.
            • EMR Knowledge/ eCW a plus.

             

              First Name*

              Last Name*

              Phone*

              Email*

              Best Day/Time to reach you*

              Attach Resume*

              Address: 1507 Alice St, Waycross, GA 31501, USA
              Full or Part Time: Full
              Compensation: Hourly

              Description

              About the Job

              Jax Spine and Pain Centers is seeking a STRONG medical assistant with preferred Pain Management experience to join our team at Centurion Spine in Waycross GA. This individual should be detail-oriented and be able to function in a high-stress environment.

              Certified Medical Assistant Responsibilities:

              • Greet patients.
              • Schedule appointments.
              • Answer phone calls.
              • Respond to emails.
              • Collect patients’ personal information.
              • Validate patients’ payment methods and medical aid coverage.
              • Take vital signs.
              • Assist doctors with diagnoses.
              • Take lab samples.
              • Perform lab tests.
              • Sterilize medical instruments.

               

                First Name*

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                Address: 1507 Alice Street, Waycross, GA 31501
                Full or Part Time: Full

                Description

                About the Job

                This position is responsible for greeting and assisting patients and visitors with check in/out and general information; providing excellent care, collaborating effectively with all departments and cultivating a nurturing atmosphere of courtesy, compassion, respect, empathy, dignity and optimism. As a Front office manager, you should combine a pleasant personality with a dynamic professional attitude to supervise and lead our team. Our ideal candidate can deal efficiently with complaints and has a solid customer service approach.

                Essential Job Functions:

                • Welcomes patients and visitors by greeting patients and visitors in a courteous and friendly manner.
                • Answers or refers inquiries appropriately.
                • Optimizes patients’ satisfaction, provider time, and treatment room utilization acknowledging patient’s arrival and keeping patient appointments on schedule by acknowledging patient in the PM system in a timely and efficient manner.
                • Is able to lead and manage the front desk in a professional and respectful manner, delineating tasks equally and providing consistent support to the team. 
                • Comforts patients by anticipating patients’ anxieties; answering patients’ questions; maintaining the reception area.
                • Helps patients in distress by responding to emergencies.
                • Protects patients’ rights by maintaining confidentiality of personal and financial information.
                • Handles patient complaints/ concerns. Expediting them to upper management when needed. 
                • Preforms bank deposits and makes sure day sheets balance. 
                • Maintains patient accounts by obtaining, recording, and updating personal and financial information.
                • Assists with obtaining revenue by recording and updating insurance information; recording and collecting patient coinsurance/copays.
                • Maintains front office inventory and equipment by checking stock to determine inventory level; anticipating needed supplies; sending email to manager of all supply needs.
                • Maintains operations by following policies and procedures; reporting needed changes.

                Qualifications:

                • Minimum of 2 years experience as a front desk manager in a medical setting is REQUIRED.
                • High school diploma or equivalent required. 
                • Good oral and written communication skills. 
                • Good interpersonal and organizational skills.
                • Detail oriented 
                • Must have strong team orientation.
                • Receptionist must have a strong working knowledge of the practice management software as they will be required to enter patient data.

                 

                  First Name*

                  Last Name*

                  Phone*

                  Email*

                  Best Day/Time to reach you*

                  Attach Resume*

                  Address: 1507 Alice Street, Waycross, GA 31501
                  Full or Part Time: Full

                  Description

                  About the Job

                  We are seeking a New Patient Coordinator for our Waycross Office! This position is responsible for processing and verifying all new patient referrals, scheduling appropriate appointments and verifying insurance requirements; providing excellent care, collaborating effectively with all departments and cultivating a nurturing atmosphere of courtesy, compassion, respect, empathy, dignity and optimism. This is a Full Time position.

                  Duties and Responsibilities:

                  • Processes and verifies new patient referrals in a timely manner.
                  • Coordinates and schedules new patient appointments for multiple providers using computerized scheduling system.
                  • Uses multiple computer programs to validate insurance verification.
                  • Imports and manages new patient packets from website and oversee any problems that may occur while importing.
                  • Creates new patient accounts within scheduler.
                  • Obtains necessary medical record information from referring providers to complete new patient process.
                  • Electronically assigns documents such as orders, operation notes, consents, outside records, procedures, and therapies, using standard classification systems within the electronic medical record (EMR) chart.
                  • Works with different team members to implement paperless work place.
                  • Schedules and bills all IME’s (Independent Medical Exams) with attorney offices and Workman’s compensation companies.
                  • Registers new patients by completing website packet.
                  • Documents work processes as required.
                  • Always acts in a friendly manner toward all patients, family members, coworkers, and other internal or external customers.
                  • Maintains confidentiality of information on patients.
                  • Performs other duties as assigned by the team leader / managers.
                  • Keeps an organized and clean work area.
                  • Processes web based referrals

                  Qualifications:

                  • High school diploma or equivalent required. 
                  • Minimum of one year of customer service experience.
                  • Experience as a new patient coordinator preferred.
                  • Basic typing and keyboarding skills.
                  • Strong oral and written communication skills. 
                  • Ability to multitask efficiently and effectively.
                  • Good interpersonal and organizational skills.
                  • Highly detail oriented 
                  • Ability to comprehend established office routines and policies.
                  • Medical experience is helpful but not a necessity.

                   

                    First Name*

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                    Address: 1507 Alice Street, Waycross, GA 31501
                    Full or Part Time: Full

                    Description

                    About the Job

                    Jax Spine and Pain Centers is actively seeking high-quality Certified Medical Assistants to join our team! This is a full-time position.

                    Essential Functions:

                    • Prepare for patient interactions in the clinical setting.
                    • Reviewing charts, schedules, medical records, and other sources of documentation. 
                    • Generating appropriate forms for patient education, informed consent, documentation of care, referrals, prescriptions, and other documents to support the provision of and continuity of care.
                    • Obtaining medical records, lab results, diagnostic study results, and other documents or information as indicated.
                    • Inspecting the physical care environment to ensure a therapeutic, sanitary environment with fully stocked medical supplies and functional equipment.
                    • Ensuring that appropriate medications, supplies, equipment, and personnel are available to complete scheduled interactions.
                    • Communicating with internal and external resources to procure necessary supplies and/or information.
                    • Collaborating with Scheduling, Billing, and other internal departments and personnel to ensure a seamless patient experience.
                    • Communicating with physicians, physicians’ assistants, and other care providers. 

                    Qualifications:

                    • High School Graduate or GED required. 
                    • One or more years of experience as a medical assistant, CMA preferred. In lieu of experience, graduate from an accredited MA program acceptable. 
                    • Able to measure and record vital signs, manually and electronically. 
                    • Basic computer knowledge required.  Must possess strong organizational, interpersonal, and communication skills.  
                    • Able to multitask efficiently and effectively in busy and/or stressful situations. 
                    • Able to read, analyze, interpret, and write medical records and documentation.  
                    • Able to record patient information, including a working knowledge of medical terminology.

                     

                      First Name*

                      Last Name*

                      Phone*

                      Email*

                      Best Day/Time to reach you*

                      Attach Resume*

                      Address: 1100 Plantation Island Dr S, Suite 210 & 220, St Augustine, FL 32080
                      Full or Part Time: Full

                      Description

                      About the Job

                      Jax Spine and Pain Centers is actively seeking high-quality Certified Medical Assistants to join our team at our St. Augustine Office! This is a full time position.

                      Essential Functions:

                      • Prepare for patient interactions in the clinical setting.
                      • Reviewing charts, schedules, medical records, and other sources of documentation. 
                      • Generating appropriate forms for patient education, informed consent, documentation of care, referrals, prescriptions, and other documents to support the provision of and continuity of care.
                      • Obtaining medical records, lab results, diagnostic study results, and other documents or information as indicated.
                      • Inspecting the physical care environment to ensure a therapeutic, sanitary environment with fully stocked medical supplies and functional equipment.
                      • Ensuring that appropriate medications, supplies, equipment, and personnel are available to complete scheduled interactions.
                      • Communicating with internal and external resources to procure necessary supplies and/or information.
                      • Collaborating with Scheduling, Billing, and other internal departments and personnel to ensure a seamless patient experience.
                      • Communicating with physicians, physicians’ assistants, and other care providers. 

                      Qualifications:

                      • High School Graduate or GED required. 
                      • One or more years of experience as a medical assistant, CMA preferred. In lieu of experience, graduate from an accredited MA program acceptable. 
                      • Able to measure and record vital signs, manually and electronically. 
                      • Basic computer knowledge required.  Must possess strong organizational, interpersonal, and communication skills.  
                      • Able to multitask efficiently and effectively in busy and/or stressful situations. 
                      • Able to read, analyze, interpret, and write medical records and documentation.  
                      • Able to record patient information, including a working knowledge of medical terminology.

                       

                        First Name*

                        Last Name*

                        Phone*

                        Email*

                        Best Day/Time to reach you*

                        Attach Resume*

                        Address: 15255 Max Leggett Pkwy, Suite 5500, Jacksonville, FL 32218
                        Full or Part Time: Full

                        Description

                        About the Job

                        Jax Spine and Pain Centers is actively seeking high-quality Certified Medical Assistants to join our team at our  of Northside of Jacksonville Office! This is a Full Time Position.

                        Essential Functions:

                        • Prepare for patient interactions in the clinical setting
                        • Reviewing charts, schedules, medical records, and other sources of documentation. 
                        • Generating appropriate forms for patient education, informed consent, documentation of care, referrals, prescriptions, and other documents to support the provision of and continuity of care.
                        • Obtaining medical records, lab results, diagnostic study results, and other documents or information as indicated.
                        • Inspecting the physical care environment to ensure a therapeutic, sanitary environment with fully stocked medical supplies and functional equipment.
                        • Ensuring that appropriate medications, supplies, equipment, and personnel are available to complete scheduled interactions.
                        • Communicating with internal and external resources to procure necessary supplies and/or information.
                        • Collaborating with Scheduling, Billing, and other internal departments and personnel to ensure a seamless patient experience.
                        • Communicating with physicians, physicians’ assistants, and other care providers.

                         

                          First Name*

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                          Best Day/Time to reach you*

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                          Address: 10475 Centurion Pkwy N, Suite 201, Jacksonville, FL 32256
                          Full or Part Time: Full

                          Description

                          About the Job

                          Jax Spine and Pain Centers are seeking a strong Medical Assistant with preferred Pain Management experience. This individual should be detail oriented and be able to function in a high stress environment.

                          Requirements:

                          • 1+ years of experience as a medical assistant, CMA is preferred. In lieu of experience, graduate from an accredited MA program acceptable.
                          • Must maintain current CPR certificate.
                          • Procedure Room Tech experience preferred.
                          • Able to measure and record vital signs, manually and electronically.
                          • Basic computer knowledge required. Must possess strong organizational, interpersonal and communication skills.
                          • Pain management office experience preferred.

                           

                            First Name*

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                            Address: 10475 Centurion Pkwy N, Suite 201, Jacksonville, FL 32256
                            Full or Part Time: Full

                            Description

                            About the Job

                            We are hiring an Accounts Receivable Specialist who will be responsible for providing excellent customer service while answering questions from patients, staff, and insurance companies. The Billing specialist will also have proper phone etiquette, computer skills, and ability to multi-task and work well independently and as a team member in a fast-paced environment; collaborating effectively with all departments

                            Essential Functions:

                            • Timely follow-up of all claim denials.
                            • Submits corrected claims in a timely manner.
                            • Timely submission of appeals. 
                            • Responds to inquiries from insurance company, patients, and providers.
                            • Submits insurance/patient refunds in a timely manner.
                            • Analytically examines accounts.
                            • Identifies payer-specific trends.
                            • Informs Management of any known issues.
                            • Does part to prevent fraud and abuse.
                            • Participates in educational activities, reviews coding, and billing updates.
                            • Inform Management in a timely manner of any Medical Coverage Policy updates regarding your insurance carriers.
                            • Sets up payment plans for patient balances.
                            • Special projects as assigned.
                            •  Performs other duties as assigned.
                            •  Maintains strictest confidentiality; adheres to all HIPAA guidelines/regulations.

                            Requirements:

                            • High school diploma or equivalent required. 
                            • 3 years of billing experience required.
                            • Good interpersonal and organizational skills.
                            • Highly detail-oriented with a critical degree of accuracy regarding data entry.
                            • Ability to analyze A/R Aging reports and prioritize work accordingly.
                            • Knowledge of medical billing/collections practices, computer programs, business office procedures required.  
                            • Basic Knowledge of medical terminology, CPT, and ICD-10 codes.
                            • Ability to comprehend and follow established office routines and policies.
                            •  Strong oral and written communication skills. 
                            • Basic math aptitude.
                            • Must be able to display positive attitudes and behaviors towards patients and all staff members.
                            • Ability to deal with confidential data.

                             

                              First Name*

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                              Address: 10475 Centurion Pkwy N, Suite 201, Jacksonville, FL 32256
                              Full or Part Time: Full

                              Description

                              About the Job

                              We are hiring an Accounts Receivable Specialist who will be responsible for providing excellent customer service while answering questions from patients, staff, and insurance companies. The Billing specialist will also have proper phone etiquette, computer skills, and ability to multi-task and work well independently and as a team member in a fast-paced environment; collaborating effectively with all departments

                              Essential Functions:

                              • Timely follow-up of all claim denials.
                              • Submits corrected claims in a timely manner.
                              • Timely submission of appeals. 
                              • Responds to inquiries from insurance company, patients, and providers.
                              • Submits insurance/patient refunds in a timely manner.
                              • Analytically examines accounts.
                              • Identifies payer-specific trends.
                              • Informs Management of any known issues.
                              • Does part to prevent fraud and abuse.
                              • Participates in educational activities, reviews coding, and billing updates.
                              • Inform Management in a timely manner of any Medical Coverage Policy updates regarding your insurance carriers.
                              • Sets up payment plans for patient balances.
                              • Special projects as assigned.
                              •  Performs other duties as assigned.
                              •  Maintains strictest confidentiality; adheres to all HIPAA guidelines/regulations.

                              Requirements:

                              • High school diploma or equivalent required. 
                              • 3 years of billing experience required.
                              • Good interpersonal and organizational skills.
                              • Highly detail-oriented with a critical degree of accuracy regarding data entry.
                              • Ability to analyze A/R Aging reports and prioritize work accordingly.
                              • Knowledge of medical billing/collections practices, computer programs, business office procedures required.  
                              • Basic Knowledge of medical terminology, CPT, and ICD-10 codes.
                              • Ability to comprehend and follow established office routines and policies.
                              •  Strong oral and written communication skills. 
                              • Basic math aptitude.
                              • Must be able to display positive attitudes and behaviors towards patients and all staff members.
                              • Ability to deal with confidential data.

                               

                                First Name*

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                                Address: 10475 Centurion Pkwy N, Suite 201, Jacksonville, FL 32256
                                Full or Part Time: Full

                                Description

                                About the Job

                                We are looking to hire a Charge Entry Specialist who will be responsible for providing excellent customer service while answering questions from staff and providers. The charge entry specialist will also have proper phone etiquette, computer skills, and the ability to multi-task and work well independently and as a team member in a fast-paced environment; collaborating effectively with all departments.

                                Essential Functions:

                                • Responsible for collecting and entering charges for services rendered by providers in-house and outside facilities (i.e. hospitals, out-patient surgery centers).
                                • Processes and reviews reports within the billing system to research information required to complete the billing process. 
                                • Audits all charges on a daily basis, verifying all codes are entered correctly and applies appropriate billing modifiers to charges if applicable.
                                • Assist billing specialist with coding and error resolution.
                                • Maintains billing records by scanning documentation and electronically assigning documents into the electric medical record (EMR) using standard classification systems.
                                • Assist billing specialist by assuring the billing database is kept current with regards to physician and coding information and reports non-current data to supervisor.
                                • Assures all charges are entered within a timely manner and reports delays to supervisor.
                                • Participates in educational activities, reviews coding, and billing updates.
                                • Corrects any errors on charges.
                                • Submits charge batches daily.
                                • Ensures charge batches are submitted successfully by verifying with Clearinghouse.

                                Qualifications:

                                • High school diploma or equivalent required. 
                                • 1-3 years of billing experience required.
                                • Highly detail-oriented with a critical degree of accuracy regarding data entry
                                • Knowledge of medical billing, computer programs, business office procedures required.  
                                • Extensive knowledge of medical terminology, CPT, and ICD-10 codes. CPC preferred.
                                • Proficiency with Microsoft Word.
                                • Basic math aptitude.
                                • CPC REQUIRED.

                                 

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                                  Address: 10475 Centurion Pkwy N, Suite 201, Jacksonville, FL 32256
                                  Full or Part Time: Full

                                  Description

                                  About the Job

                                  Jax Spine & Pain Centers is North Florida’s leading provider in progressive interventional pain relief for the treatment of back, neck, shoulder, knee, hip and chronic pain. We are seeking an Insurance Verification/Out of Pocket Specialist to join our team of board certified physicians and medical staff.

                                  Job Summary:

                                  Our Insurance Verification/Out of Pocket Specialist is responsible for the accurate and timely verification of the primary and secondary insurances. The candidate must be professional, motivated and highly detail oriented, able to multitask and work well independently and as a team member in a fast-paced environment.

                                  Job Duties:

                                  • Verifies primary and secondary insurance. Verification is performed through our billing software as well as insurance websites and or phoning insurance.
                                  • Contacts patients if additional insurance information is required and/or to relay out-of pocket cost prior to appointments.
                                  • Updates each account, billing notes and/or alert notes to indicate that verification has been completed.
                                  • Maintains strictest confidentiality and adheres to all HIPAA guidelines and regulations

                                  Basic Qualifications:

                                  • High school diploma or equivalent required.
                                  • Good customer service skills.
                                  • Strong oral and written communication skills.
                                  • Good interpersonal and organizational skills.
                                  • Highly detail oriented with a critical degree of accuracy regarding data entry.
                                  • Knowledge of medical terminology and insurance.
                                  • Ability to understand and follow directions.
                                  • Ability to deal with confidential data.
                                  • EClinicalWorks knowledge a plus.
                                  • Intermediate computer skills a must.
                                  • 1+ years of insurance verification experience.
                                  • Must be able to display positive attitudes and behaviors towards patients and all staff members

                                   

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                                    Address: 10475 Centurion Pkwy N, Suite 201, Jacksonville, FL 32256
                                    Full or Part Time: Full

                                    Description

                                    About the Job

                                    The Billing Manager is responsible for overseeing all medical billing functions; training a productive and effective billing staff and ensuring billing is accurate. Responsible for managing and supporting all aspects of billing operations, including management of medical billing employees, efficient workflow, and high productivity while managing all routine activities. Responsible for driving process improvements including workflow enhancements focused on gaining efficiencies to increase collections and decrease bad debt expense. Combines strong analytical skills with advanced excel applications to construct and analyze data for a variety of business and operational issues – including collection rates, managed care contracts, government carrier fees, internal pricing fee schedules.

                                    Essential Functions:

                                    • Supervises, oversees and evaluates the team’s work performance.
                                    • Develops, implements, and maintains policies and procedures to ensure appropriate billing and payment cycles and accurate and timely billing, in accordance with established internal and third-party payor requirements.
                                    • Reviews to identify current and potential problems in proper revenue management and suggests remedial measures to solve all issues in consultation with the Administrator.
                                    • Monitors the delivery of projects with precision and timeliness.
                                    • Develops appropriate modifications to improve existing workflow by identifying gaps between current outputs and expected requirements.
                                    • Maintains up-to-date expertise and knowledge of healthcare billing laws, rules, regulations, and developments necessary for the organization to make informed business decisions.
                                    • Creates and executes project work plans and audits as appropriate to meet changing needs and requirements for several recurring major projects each year. Collaborates and coordinates with various team members in and out of the Billing Department to accomplish results.
                                    • Establishes and implements quality assurance processes.
                                    • Maintains statistics for production and accuracy.
                                    • Supervises the daily activities of the Billing Team Members and ensures the completeness and accuracy of their work monitoring and recording of staff work productivity.
                                    • Trains staff on job duties and workflow processes and ensures all job duties have coverage when personnel are on vacation or ill.

                                    Qualifications:

                                    • 5-7 years of billing experience, of that at least 3-5 years consisting of a management role within a healthcare environment with medium to large groups of physicians/providers in the related functions of billing and revenue cycle management.
                                    • ASC Billing experience preferred.
                                    • Experience with contracting.
                                    • Interventional Pain Management billing experience a plus.
                                    • Strong financial and reimbursement analysis skills.
                                    • Excellent interpersonal and communication skills.
                                    • Ability to exercise good judgment, prioritize multiple tasks and problem solve under the pressure of deadlines.

                                     

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                                      Address: 10475 Centurion Pkwy N, Suite 201, Jacksonville, FL 32256
                                      Full or Part Time: Full

                                      Description

                                      About the Job

                                      The primary function of the EHR Application Super User is to provide direct and indirect support to clinicians and support staff in the delivery of patient care and the use of the eClinicalWorks electronic health record (EHR) system. The EHR Application Super User will  serve as the primary point of support for Jax Spine & Pain Centers eClinicalWorks system users.  

                                      Job responsibilities will include clinic, provider, and user-specific application support, configuration, and testing. This position will support all workflow processes and user training including existing, updated, and new. Tasks may also include redesigning workflows, facilitating end-user application training, supporting go-live activities, monitoring end-user adoption of existing and new workflows implemented, and reporting findings and trends. The EHR Application Super User will also be involved in the development of necessary policies and procedures and will bring forward related issues that require resolution. The EHR Application Super User will provide ongoing training and support for all existing and new staff members, and assist users in applying EHR upgrades.

                                      Role Expectations:

                                      • Provide ongoing support and implementation of the PM and EMR systems.
                                      • Coordinate documentation and training.
                                      • Work with various departments (Clinical, Operations, Finance, etc.) to examine workflows within eCW and make updated recommendations as appropriate.
                                      • Design, plan, communicate, and guide system upgrades, enhancements 
                                      • Develop processes to increase system adoption and streamline patient care.
                                      • Identify any policy and/or procedural issues that may affect performance.
                                      • Performs miscellaneous job-related duties as assigned.
                                      • Performs other related duties as required.

                                      Qualifications:

                                      • Three years of application responsibility in an ambulatory healthcare Environment.
                                      • Detailed knowledge of eClinicalWorks EHR including administration functions, clinical, and practice management.  
                                      • Knowledge of front and back-office utilization of financial and clinical information systems is preferred
                                      • Previous experience working in an outpatient clinic or doctor’s office is preferred.
                                      • Clinical experience and understanding of physician practice operations are required.

                                      Knowledge/Abilities:

                                      • Excellent communication skills, both written and verbal, are required.
                                      • Strong organization and time management skills are required.
                                      • Ability to work independently and demonstrate initiative is required.
                                      • Proficiency with Microsoft Office is required.
                                      • Displays cheerful demeanor and makes positive comments when on duty.
                                      • Refrains from participation in harmful gossip, dysfunctional group interactions, and divisive behavior.
                                      • Displays courteous and professional behavior in all interactions with the public.
                                      • Works cooperatively with other staff members.
                                      • Displays flexibility in accepting, changing, or carrying out assignments.
                                      • Adheres to dress code expectations, including fragrance-free requirements.
                                      • Displays sensitivity in a multicultural environment.
                                      • Basic knowledge of CPT, Healthcare Common Procedure Coding System (HCPCS), and ICD-9-
                                      • CM coding is preferred.
                                      • General understanding of the medical billing process is preferred 

                                       

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                                        Address: 10475 Centurion Pkwy N, Suite 201, Jacksonville, FL 32256
                                        Full or Part Time: Full

                                        Description

                                        About the Job

                                        We are looking to hire a Surgery Scheduling Coordinator who will be responsible for scheduling inbound and outgoing procedures ordered by the providers, verifying insurance coverage and obtaining appropriate authorizations for all surgical/Office procedures; providing excellent care, collaborating effectively with all departments.

                                        Essential Functions:

                                        • Accurately schedules inbound and outgoing procedures ordered by the providers. 
                                        • Maintains daily/weekly physicians’ schedules to coordinate Hospital and Clinic patients and maximize Schedules.
                                        • Verifies insurance coverage and obtains appropriate authorizations for all surgical/Office procedures.
                                        • Identify and request specialized equipment and/or personnel required by the physicians for the performance of each surgical case.
                                        • Obtained Clearances.
                                        • Communicates efficiently and effectively with other providers’ offices, insurance companies, and patients.
                                        • Always acts in a friendly manner toward all patients, family members, coworkers, and other internal or external customers.
                                        • Maintains confidentiality of information on patients.
                                        • Performs other duties as assigned by the team leader/managers.
                                        • Keeps an organized and clean work area.

                                        Qualifications:

                                        • Previous experience with Medical scheduling, medical terminology, insurance verification, as a referral coordinator background in general office work required.
                                        • Ability to comprehend and follow established office routines and policies.
                                        • Expand knowledge of different program plans and technology.
                                        • Comprehensive understanding of Computer programs including Microsoft office products.
                                        • Strong oral and written communication skills. 
                                        • Ability to multitask efficiently and effectively.
                                        • Good interpersonal and organizational skills.
                                        • Highly detail-oriented.

                                         

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                                          Address: 10475 Centurion Pkwy N, Suite 201, Jacksonville, FL 32256
                                          Full or Part Time: Full

                                          Description

                                          About the Job

                                          Chiropractic assistants serve as the face of the practice and are responsible for greeting patients, checking them in to their appointments, and maintaining an orderly waiting room. 

                                          Responsibilities:

                                          • LMTs/Chiropractic assistants help to keep patient information up to date to assist the chiropractor with their examination and treatment plans for patients. 
                                          • They escort patients to exam areas and explain any required procedures to prepare the patient for their treatment.
                                          • Maintaining an organized schedule is a key part of a chiropractic assistant’s daily tasks, from making appointments for patients to checking when the chiropractor is available, as well as confirming the appointment beforehand to check that the patient will be on time.
                                          • Following the chiropractor’s instructions, chiropractic assistants distribute educational information to patients about their treatment and diagnosis, including any information that will help them with ongoing exercises that can help speed up their healing.

                                           

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                                            Address: 10475 Centurion Pkwy N, Suite 201, Jacksonville, FL 32256
                                            Full or Part Time: Full

                                            Description

                                            About the Job

                                            We are currently looking for a Medical Massage therapist to join our team.

                                            A medical massage therapist is a licensed massage therapist (LMT) who treats health conditions diagnosed by a doctor. A medical massage therapist works closely with our doctors to treat patients who are affected by pain, illness, or injury. 

                                            Their typical day-to-day roles and responsibilities include:

                                            • Providing massages to patients for a variety of lengths.
                                            • Using various massage techniques to manipulate muscles and soft tissue to treat chronic pain and injuries.
                                            • Listening and explaining various aspects of medical massage to patients.

                                            Their work has the specific goal to alleviate pain.

                                             

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                                              Address: 1507 Alice St, Waycross, GA 31501, USA
                                              Full or Part Time: Full
                                              Compensation: Hourly

                                              Description

                                              About the Job

                                              We are seeking a New Patient Coordinator for our Waycross Office! This position is responsible for processing and verifying all new patient referrals, scheduling appropriate appointment and verifying insurance requirements; providing excellent care, collaborating effectively with all departments and cultivating a nurturing atmosphere of courtesy, compassion, respect, empathy, dignity and optimism. This is a Full Time position.

                                              Duties and Responsibilities:

                                              • Processes and verifies new patient referrals in a timely manner.
                                              • Coordinates and schedules new patient appointments for multiple providers using computerized scheduling system.
                                              • Uses multiple computer programs to validate insurance verification.
                                              • Imports and manages new patient packets from website and oversee any problems that may occur while importing.
                                              • Creates new patient accounts within scheduler.
                                              • Obtains necessary medical record information from referring providers to complete new patient process.
                                              • Electronically assigns documents such as orders, operation notes, consents, outside records, procedures, and therapies, using standard classification systems within the electronic medical record (EMR) chart.
                                              • Works with different team members to implement paperless work place.
                                              • Schedules and bills all IME’s (Independent Medical Exams) with attorney offices and Workman’s compensation companies.
                                              • Registers new patients by completing website packet.
                                              • Documents work processes as required.
                                                Always acts in a friendly manner toward all patients, family members, coworkers, and other internal or external customers.
                                              • Maintains confidentiality of information on patients.
                                              • Performs other duties as assigned by the team leader / managers.
                                              • Keeps an organized and clean work area.
                                              • Processes web based referrals.

                                              Qualifications:

                                              • High school diploma or equivalent required.
                                              • Minimum of one year of customer service experience.
                                              • Experience as a new patient coordinator preferred.
                                              • Basic typing and keyboarding skills.
                                              • Strong oral and written communication skills.
                                              • Ability to multi-task efficiently and effectively.
                                              • Good interpersonal and organizational skills.
                                              • Highly detail oriented.
                                              • Ability to comprehend established office routines and policies.
                                              • Medical experience helpful but not a necessity.

                                               

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                                                Address: 1100 Plantation Island Dr S, St. Augustine, FL 32080, USA
                                                Full or Part Time: Full
                                                Compensation: Hourly

                                                Description

                                                About the Job

                                                We are currently seeking a UDS Specimen Collector for our St. Augustine Office. Please note that this is a Full-time position. Perfect Entry Level Job Into the Medical Field

                                                Requirements:

                                                • Experience collecting urine specimens
                                                • Follow the standard collection procedures for sample collection
                                                • Ensure the chain of custody for each sample
                                                • Ensure sample requisitions are complete and all information is correct
                                                • Maintain open communication with the laboratory to ensure all records are returned back to the client
                                                • Collect specimens in a courteous and professional manner
                                                • Provide specimen collection device and instructions to the patient
                                                • Prepare test requisitions, paper or electronic, including patient demographics, and ensure accuracy
                                                • Access the practice’s EMR system for patient demographics and upload or download test reports (if applicable)
                                                • Outstanding attention to detail, ability to multi-task, and the ability to complete the job without any errors.
                                                • Ensure that all patient paperwork is filled out correctly and all necessary information has been captured at the time of the collection.
                                                • Monitor and maintain supplies and supply records for all clinic needs.
                                                • Communicating any supply requests in a timely manner.
                                                • Learn, understand and adhere to HIPAA policies, procedures, and regulations to assure patient confidentiality

                                                 

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                                                  Address: Glynn Ave, Brunswick, GA, USA
                                                  Full or Part Time: Full
                                                  Compensation: Hourly

                                                  Description

                                                  About the Job

                                                  We are seeking a Clinical Research Coordinator to support our Pain Management Clinics. The incumbent will assist clinical research in conjunction with one or more specified clinical research protocols for Jax Spine Pain Centers.

                                                  • Responsibilities:
                                                    Recruits per protocol guidelines, interviews patients for protocols to determine interest, obtains consent, and collects required data for studies based on each protocol requirement.
                                                  • \Reviews new patient records and screens patients for eligibility for participating in research protocol.
                                                  • Coordinate efforts of all agencies involved in the protocol approval process.
                                                  • Educates patients about the research protocol, their roles in the protocols, and any other vital information and acts as a research case manager for the patients where appropriate.
                                                  • Assists research team to identify problems in the research design or analysis methodology and trends in patient reactions to treatment.
                                                  • Collects organizes, catalogs, disseminates and maintains appropriate files of current data per HIPAA guidelines.
                                                  • Reports adverse events and protocol violations that warrant prompt action to the physicians.
                                                  • Maintains weekly/monthly status reports on all patients.
                                                  • Acts as a liaison between patients and physicians and serves as a resource for the patients.
                                                  • Facilitates communication between referring clinics/surgeons and database managers.
                                                  • Prepares and maintains manual and computerized data on patient study data and protects the data in a secure manner. Uploads enrolling data to the secure, password-protected, and encrypted website.
                                                  • Transcribes and resolves queries of data in case report forms (hard copy or electronic) and prepares documents, under the direction of project heads, reporting statistical analyses and descriptive data from study results.
                                                  • Adheres to legal, professional, and ethical codes with respect to confidentiality and privacy. Assures that protocol requirements are achieved within Good Clinical Practice.
                                                  • Assists with monitoring audits/visits for protocols.
                                                  • Travels from their assigned workplace to support protocols at other sites as needed.
                                                  • Schedules patients for appointments and visits.
                                                  • Performs other duties as needed.
                                                  • Required Knowledge, Skills, and Abilities:
                                                    Knowledge of federal and local regulations and policies pertinent to research involving human subjects;
                                                  • Excellent interpersonal and computer skills;
                                                  • Ability to communicate effectively and to work with individuals of all levels

                                                  Minimum Education:

                                                  • Bachelor’s degree in a scientific discipline.

                                                  Minimum Experience/Training Requirements:

                                                  • 0 – 2 years of experience working with human subjects res

                                                   

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                                                    Address: 10475 Centurion Pkwy N, Jacksonville, FL 32256, USA
                                                    Full or Part Time: Full
                                                    Compensation: Hourly

                                                    Description

                                                    About the Job

                                                    We are seeking a Clinical Research Coordinator to support our Pain Management Clinics. The incumbent will assist clinical research in conjunction with one or more specified clinical research protocols for Jax Spine Pain Centers.

                                                    Duties and Responsibilities:

                                                    • Recruits per protocol guidelines, interviews patients for protocols to determine interest, obtains consent, and collects required data for studies based on each protocol requirement.
                                                    • Reviews new patient records and screens patients for eligibility for participating in research protocol.
                                                    • Coordinate efforts of all agencies involved in the protocol approval process.
                                                    • Educates patients about the research protocol, their roles in the protocols, and any other vital information and acts as a research case manager for the patients where appropriate.
                                                    • Assists research team to identify problems in the research design or analysis methodology and trends in patient reactions to treatment.
                                                    • Collects organizes, catalogs, disseminates and maintains appropriate files of current data per HIPAA guidelines.
                                                    • Reports adverse events and protocol violations that warrant prompt action to the physicians.
                                                    • Maintains weekly/monthly status reports on all patients.
                                                    • Acts as a liaison between patients and physicians and serves as a resource for the patients.
                                                    • Facilitates communication between referring clinics/surgeons and database managers.
                                                    • Prepares and maintains manual and computerized data on patient study data and protects the data in a secure manner. Uploads enrolling data to the secure, password-protected, and encrypted website.
                                                    • Transcribes and resolves queries of data in case report forms (hard copy or electronic) and prepares documents, under the direction of project heads, reporting statistical analyses and descriptive data from study results.
                                                    • Adheres to legal, professional, and ethical codes with respect to confidentiality and privacy. Assures that protocol requirements are achieved within Good Clinical Practice.
                                                    • Assists with monitoring audits/visits for protocols.
                                                    • Travels from their assigned workplace to support protocols at other sites as needed.
                                                    • Schedules patients for appointments and visits.
                                                    • Performs other duties as needed.

                                                    Required Knowledge, Skills, and Abilities:

                                                    • Knowledge of federal and local regulations and policies pertinent to research involving human subjects;
                                                    • Excellent interpersonal and computer skills;
                                                    • Ability to communicate effectively and to work with individuals of all levels

                                                    Minimum Education:

                                                    • Bachelor’s degree in a scientific discipline.

                                                    Minimum Experience/Training Requirements:

                                                    • 0 – 2 years of experience working with human subjects research protocols.

                                                     

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                                                      Address: 15255 Max Leggett Pkwy, Jacksonville, FL 32218, USA
                                                      Full or Part Time: Full
                                                      Compensation: Hourly

                                                      Description

                                                      About the Job

                                                      We are currently seeking a UDS Specimen Collector for our North Office. Please note that this is a Full-time position. Perfect Entry Level Job Into the Medical Field

                                                      Requirements:

                                                      • Experience collecting urine specimens
                                                      • Follow the standard collection procedures for sample collection
                                                      • Ensure the chain of custody for each sample
                                                      • Ensure sample requisitions are complete and all information is correct
                                                      • Maintain open communication with the laboratory to ensure all records are returned back to the client
                                                      • Collect specimens in a courteous and professional manner
                                                      • Provide specimen collection device and instructions to the patient
                                                      • Prepare test requisitions, paper or electronic, including patient demographics, and ensure accuracy
                                                      • Access the practice’s EMR system for patient demographics and upload or download test reports (if applicable)
                                                      • Outstanding attention to detail, ability to multi-task, and the ability to complete the job without any errors.
                                                      • Ensure that all patient paperwork is filled out correctly and all necessary information has been captured at the time of the collection.
                                                      • Monitor and maintain supplies and supply records for all clinic needs.
                                                      • Communicating any supply requests in a timely manner.
                                                      • Learn, understand and adhere to HIPAA policies, procedures, and regulations to assure patient confidentiality

                                                       

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                                                        Address: 10475 Centurion Pkwy N, Jacksonville, FL 32256, USA
                                                        Full or Part Time: Full
                                                        Compensation: Hourly

                                                        Description

                                                        Job Summary:

                                                        The billing Manager is responsible for overseeing all medical billing functions; training a productive and effective billing staff and ensuring billing is accurate. Responsible for managing and supporting all aspects of billing operations, including management of medical billing employees, efficient workflow and high productivity while managing all routine activities. Responsible for driving process improvements including workflow enhancements focused on gaining efficiencies to increase collections and decrease bad debt expense. Combines strong analytical skills with advanced excel applications to construct and analyze data for a variety of business and operational issues – including collection rates, managed care contracts, government carrier fees, internal pricing fee schedules.

                                                        Essential Functions:

                                                        • Supervises oversees and evaluates the team’s work performance.
                                                        • Develops, implements, and maintains policies and procedures to ensure appropriate billing and payment cycles and accurate and timely billing, in accordance with established internal and third-party payor requirements.
                                                        • Reviews to identify current and potential problems in proper revenue management and suggests remedial measures to solve all issues in consultation with the Administrator.
                                                        • Monitors the delivery of projects with precision and timeliness.
                                                        • Develops appropriate modifications to improve existing workflow by identifying gaps between current outputs and expected requirements.
                                                        • Maintains up-to-date expertise and knowledge of healthcare billing laws, rules, regulations, and developments necessary for the organization to make informed business decisions.
                                                        • Creates and executes project work plans and audits as appropriate to meet changing needs and requirements for several recurring major projects each year.
                                                        • Collaborates and coordinates with various team members in and out of the Billing Department to accomplish results.
                                                        • Establishes and implements quality assurance processes.
                                                        • Maintains statistics for production and accuracy.
                                                        • Supervises the daily activities of the Billing Team Members and ensures the completeness and accuracy of their work monitoring and recording of staff work productivity.
                                                        • Trains staff on job duties and workflow processes and ensure all job duties have coverage when personnel are on vacation or ill.

                                                        Qualifications:

                                                        • 5-7 years of billing experience, of that at least 3-5 years consisting of a management role within a healthcare environment with medium to large groups of physicians/providers in the related functions of billing and revenue cycle management.
                                                        • ASC Billing experience preferred.
                                                        • Experience with contracting.
                                                        • Interventional Pain Management billing experience a plus.
                                                        • Strong financial and reimbursement analysis skills.
                                                        • Excellent interpersonal and communication skills.
                                                        • Ability to exercise good judgment, prioritize multiple tasks and problem solve under the pressure of deadlines.

                                                        Job Type:

                                                        • Full-time

                                                         

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                                                          Address: 15255 Max Leggett Pkwy, Jacksonville, FL 32218, USA
                                                          Full or Part Time: Full
                                                          Compensation: Hourly

                                                          Description

                                                          About the Job

                                                          Jax Spine and Pain Centers is actively seeking high quality Certified Medical Assistants to join our team at our North Office!

                                                          Essential Functions:

                                                          • Prepare for patient interactions in the clinical setting through.
                                                          • Reviewing charts, schedules, medical records, and other sources of documentation.
                                                          • Generating appropriate forms for patient education, informed consent, documentation of care, referrals, prescriptions and other documents to support the provision of and continuity of care.
                                                          • Obtaining medical records, lab results, diagnostic study results and other documents or information as indicated.
                                                          • Inspecting the physical care environment to ensure a therapeutic, sanitary. environment with fully stocked medical supplies and functional equipment.
                                                          • Ensuring that appropriate medications, supplies, equipment and personnel are available to complete scheduled interactions.
                                                          • Communicating with internal and external resources to procure necessary supplies and/or information.
                                                          • Collaborating with Scheduling, Billing and other internal departments and personnel to ensure a seamless patient experience.
                                                          • Communicating with physicians, physicians’ assistants and other care providers.

                                                          Qualifications:

                                                          • High School Graduate or GED required.
                                                          • One or more years of experience as a medical assistant, CMA preferred. In lieu of experience, graduate from an accredited MA program acceptable.
                                                          • Able to measure and record vital signs, manually and electronically.
                                                          • Basic computer knowledge required. Must possess strong organizational, interpersonal and communication skills.
                                                          • Able to multi-task efficiently and effectively in busy and/or stressful situations.
                                                          • Able to read, analyze, interpret, and write medical records and documentation.
                                                          • Able to record patient information, including a working knowledge of medical terminology.

                                                           

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                                                            Address: 1100 Plantation Island Dr S, St. Augustine, FL 32080, USA
                                                            Full or Part Time: Full
                                                            Compensation: Hourly

                                                            Description

                                                            About the Job

                                                            We are looking for an MA or Clinical Scribe to join our team in St. Augustine! Accurately and thoroughly document medical visits and procedures as performed by the physician, including but not limited to:

                                                            • Patient medical history and physical exam.
                                                            • Procedures and treatments performed by healthcare professionals.
                                                            • Patient education and explanations of risks and benefits.
                                                            • Physician-dictated diagnoses, prescriptions, and instructions for patient or family members for self-care and follow-up.
                                                            • Prepare referral letters as directed by the physician.

                                                            Requirements:

                                                            • The ability to write routine reports and correspondence. Medical Scribes must be proficient in typing and good at spelling, punctuation, grammar, and oral. communication.
                                                            • Must be able to listen to complex medical information and summarize in a clear, complete, and concise fashion.
                                                            • Excellent English composition skills required to generate professional, polished writing at a high rate of production.
                                                            • Understanding of medical terminology, anatomy and physiology, diagnostic procedures, pharmacology, and treatment assessments to the extent required to understand and accurately transcribe dictated reports.
                                                            • Translate medical abbreviations into their expanded forms.
                                                            • To perform this job successfully, an individual should be able to learn and use all functions of electronic medical record software and transcription software.
                                                            • Must accurately enter data into a database, search for information, send and receive email and attachments.
                                                            • Must be proficient in Microsoft Word in order to prepare correspondence, medical reports, and other documents.
                                                            • Must use Microsoft Excel to prepare flowcharts and organize data.
                                                            • Must use the internet to access schedules, research information, etc.
                                                            • Must be able to type words and numbers quickly and accurately; must comply with HIPAA confidentiality standards when accessing or communicating patient information. No less than 65 WPM speed.

                                                             

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                                                              Address: 10475 Centurion Pkwy N, Jacksonville, FL 32256, USA
                                                              Full or Part Time: Full
                                                              Compensation: Hourly

                                                              Description

                                                              About the Job

                                                              The Personal Injury Workers Compensation Account Manager is a key role in the handling of a patient account when a personal injury is involved. The account manager is responsible for coordinating account creation and handling with internal and external partners to ensure the accuracy and completeness of all required documentation is of the highest quality while providing exceptional customer service. The Account Manager is responsible for proactively building strong relationships with referral sources, account managers, Nurse Case Managers, and internal AR team members.

                                                              Job Responsibilities:

                                                              • Lead the PIWC department with scheduling new patients treating for any personal injury cases applying New Patient Coordinator duties and responsibilities.
                                                              • Responsible for collecting, reviewing, and completing applicable account information. Participates in any data collection required.
                                                              • Proactively maintains and grows relationships with referral sources and serves as a key point of contact and representative of Jax Spine & Pain Centers. Attend meetings with key accounts as needed.
                                                              • Communicates frequently with the PIWC team to provide updates on patient referral status and resolve any related issues.
                                                              • Schedules and bills all IMEs (Independent Medical Exams) with attorney offices and Workman’s compensation companies.
                                                              • Maintains confidentiality of patient and proprietary information and observes legal guidelines for safeguarding the confidentiality of patient and proprietary Jax Spine & Pain Centers information.
                                                              • Accountable for setting new patients up on autopay, discussing copay assistance plans and foundation assistance plans, and transferring patients to the billing team if applicable to discuss other payment options.

                                                              Basic Education and/or Experience Requirements:

                                                              • High School Diploma with 2 years of Account Management experience or patient registration/revenue cycle management experience OR a Paralegal Certificate.
                                                              • Experience establishing and maintaining relationships with individuals at all levels of the organization.
                                                              • Experience providing customer service to internal and external customers, including meeting quality standards of services and evaluation of customer satisfaction.
                                                              • Basic PC skills including email, Microsoft Word, Excel, and PowerPoint.
                                                              • Experience in identifying operational issues and recommending process improvements.
                                                                Strong organization and planning skills.

                                                               

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                                                                Address: 10475 Centurion Pkwy N, Jacksonville, FL 32256, USA
                                                                Full or Part Time: Full
                                                                Compensation: Hourly

                                                                Description

                                                                About the Job

                                                                Jax Spine and Pain Centers are seeking a strong Medical Assistant with preferred Pain Management experience. This individual should be detail oriented and be able to function in a high stress environment.

                                                                Requirements:

                                                                • 1+ years of experience as a medical assistant, CMA is preferred. In lieu of experience, graduate from an accredited MA program acceptable.
                                                                • Must maintain current CPR certificate.
                                                                • Procedure Room Tech experience preferred.
                                                                • Able to measure and record vital signs, manually and electronically.
                                                                • Basic computer knowledge required. Must possess strong organizational, interpersonal and communication skills.
                                                                • Pain management office experience preferred.

                                                                 

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                                                                  Address: 10475 Centurion Pkwy N, Jacksonville, FL 32256, USA
                                                                  Full or Part Time: Full
                                                                  Compensation: Hourly

                                                                  Description

                                                                  About the Job

                                                                  We are looking to hire a Patient Service Representative who will be responsible for efficiently managing incoming calls, identifying callers’ needs and providing excellent care, collaborating effectively with all departments, and cultivating a nurturing atmosphere of courtesy, compassion, respect, empathy, dignity, and optimism.

                                                                  Essential Functions:

                                                                  • Courteously and efficiently operates central communications center so that all telephone calls and messages are taken care of in the best interest of patients and staff of the office.
                                                                  • Responsible for opening switchboard when the clinic opens and closing switchboard at closing time each afternoon so that the office is connected with its after-hours answering service.
                                                                  • Retrieve and distribute messages by the answering service.
                                                                  • Answer and direct incoming calls to the appropriate parties and departments and document accordingly. (i.e. e-mail, telephone messages, direct transfers).
                                                                  • Take messages from doctors, hospitals, and patients for emergencies and locates the appropriate staff immediately.
                                                                  • Always acts in a friendly manner toward all patients, family members, coworkers, and other internal or external customers.
                                                                  • Maintains confidentiality of information on patients, as well as co-workers at all times.
                                                                  • Performs other duties as requested by the team leader/manager.
                                                                  • Keeps an organized and clean work area.

                                                                  Qualifications:

                                                                  • High school diploma or equivalent required.
                                                                  • Minimum of one year of customer service experience required.
                                                                  • Previous Call Center experience required.
                                                                  • Ability to comprehend established office routines and policies.
                                                                  • Strong oral and written communication skills.
                                                                  • Ability to use the present type of switchboard equipment.

                                                                   

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                                                                    Address: 10475 Centurion Pkwy N, Jacksonville, FL 32256, USA
                                                                    Full or Part Time: Full
                                                                    Compensation: Hourly

                                                                    Description

                                                                    About the Job

                                                                    We are looking to hire a Charge Entry Specialist who will be responsible for providing excellent customer service while answering questions from staff and providers. The charge entry specialist will also have proper phone etiquette, computer skills, and the ability to multi-task and work well independently and as a team member in a fast-paced environment; collaborating effectively with all departments.

                                                                    Essential Functions:

                                                                    • Responsible for collecting and entering charges for services rendered by providers in-house and outside facilities (i.e. hospitals, out-patient surgery centers).
                                                                    • Processes and reviews reports within the billing system to research information required to complete the billing process.
                                                                    • Audits all charges on a daily basis, verifying all codes are entered correctly and applies appropriate billing modifiers to charges if applicable.
                                                                    • Assist billing specialist with coding and error resolution.
                                                                    • Maintains billing records by scanning documentation and electronically assigning documents into the electric medical record (EMR) using standard classification systems.
                                                                    • Assist billing specialist by assuring the billing database is kept current with regards to physician and coding information and reports non-current data to supervisor.
                                                                    • Assures all charges are entered within a timely manner and reports delays to supervisor.
                                                                    • Participates in educational activities, reviews coding, and billing updates.
                                                                    • Corrects any errors on charges.
                                                                    • Submits charge batches daily.
                                                                    • Ensures charge batches were submitted successfully by verifying with Clearinghouse.

                                                                    Qualifications:

                                                                    • High school diploma or equivalent required.
                                                                    • 1-3 years of billing experience required.
                                                                    • Highly detail-oriented with a critical degree of accuracy regarding data entry
                                                                    • Knowledge of medical billing, computer programs, business office procedures required.
                                                                    • Extensive knowledge of medical terminology, CPT, and ICD-10 codes. CPC preferred.
                                                                    • Proficiency with Microsoft Word.
                                                                    • Basic math aptitude.

                                                                     

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                                                                      Address: 10475 Centurion Pkwy N, Jacksonville, FL 32256, USA
                                                                      Full or Part Time: Full
                                                                      Compensation: Hourly

                                                                      Description

                                                                      About the Job

                                                                      We are looking to hire a Surgery Scheduling Coordinator who will be responsible for scheduling inbound and outgoing procedures ordered by the providers, verifying insurance coverage and obtaining appropriate authorizations for all surgical/Office procedures; providing excellent care, collaborating effectively with all departments, and cultivating a nurturing atmosphere of courtesy, compassion, respect, empathy, dignity, and optimism.

                                                                      Essential Functions:

                                                                      • Accurately schedules inbound and outgoing procedures ordered by the providers.
                                                                      • Maintains daily/weekly physicians’ schedules to coordinate Hospital and Clinic patients and maximize Schedules.
                                                                      • Verifies insurance coverage and obtains appropriate authorizations for all surgical/Office procedures.
                                                                      • Identify and request specialized equipment and/or personnel required by the physicians for the performance of each surgical case.
                                                                      • Obtains Clearances.
                                                                      • Communicates efficiently and effectively with other providers’ offices, insurance companies, and patients.
                                                                      • Always acts in a friendly manner toward all patients, family members, coworkers, and other internal or external customers.
                                                                      • Maintains confidentiality of information on patients.
                                                                      • Performs other duties as assigned by the team leader/managers.
                                                                      • Keeps an organized and clean work area.

                                                                      Qualifications:

                                                                      • Previous experience with Medical scheduling, medical terminology, insurance verification, as a referral coordinator background in general office work required.
                                                                      • Ability to comprehend and follow established office routines and policies.
                                                                      • Expand knowledge of different program plans and technology.

                                                                       

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                                                                        Address: 10475 Centurion Pkwy N, Jacksonville, FL 32256, USA
                                                                        Full or Part Time: Full
                                                                        Compensation: Annual

                                                                        Description

                                                                        About the Job

                                                                        Jax Spine and Pain Centers are seeking a full-time Advanced Practice Provider for our Interventional Pain Management practice.

                                                                        The APP provides assessment, treatment and/or referral service for patients, education and/or training for patients, families, and staff and exhibits strong clinical skills to improve patient care. The successful candidate possesses excellent interpersonal relationship skills and the ability to effectively interpret and communicate health care information to the patient, family and the interdisciplinary health care team.

                                                                        Primary job functions include:

                                                                        • Provision of direct patient care
                                                                        • Consultation services
                                                                        • Education of staff

                                                                        Duties include:

                                                                        • Providing diagnostic interviews and assessments for patients
                                                                          Initiating and expediting requests for consultations and scheduling special tests and studies.
                                                                        • The APP is expected to demonstrate knowledge of established and evolving biomedical, clinical and social sciences, and the application of their knowledge to patient care and the education of others.

                                                                        We are interested in applicants with or without orthopedic, spine, and /or pain management experience, as well as recent graduates. Our practice utilizes a multi-disciplinary approach along with the latest treatment and surgical techniques. This position entails working in a very fast-paced/busy office.

                                                                         

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                                                                          Address: 10475 Centurion Pkwy N, Jacksonville, FL 32256, USA
                                                                          Full or Part Time: Full
                                                                          Compensation: Hourly

                                                                          Description

                                                                          About the Job

                                                                          This position is responsible for posting payments from insurance companies, patients and attorneys to the patient’s account. The payment poster will also have proper phone etiquette, computer skills and ability to multi-task and work well independently and as a team member in a fast-paced environment; collaborating effectively with all departments.

                                                                          Essential Functions:

                                                                          • Post electronic payments and denials in the billing system.
                                                                          • Post credit card payments from insurance companies and patients.
                                                                          • Post lockbox payments.
                                                                          • The payment poster is responsible for balancing daily.
                                                                          • Applying unassigned payments
                                                                          • Obtain explanation of benefits online
                                                                          • Post charge for medical records, forms, depositions, trials

                                                                          Qualifications:

                                                                          • High school diploma or equivalent required.
                                                                          • 1-3 years of billing experience required.
                                                                          • Good interpersonal and organizational skills.
                                                                          • Highly detail oriented with a critical degree of accuracy regarding data entry
                                                                          • Basic Knowledge of medical terminology, CPT and ICD-10 codes.

                                                                           

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                                                                            Address: 15255 Max Leggett Pkwy, Suite 5500, Jacksonville, FL 32218

                                                                            Full or Part Time: Full

                                                                            Description

                                                                            About the Job

                                                                            This position is responsible for greeting and assisting patients and visitors with check in/out and general information; providing excellent care, collaborating effectively with all departments and cultivating a nurturing atmosphere of courtesy, compassion, respect, empathy, dignity and optimism. As a Front office manager, you should combine a pleasant personality with a dynamic professional attitude to supervise and lead our team. Our ideal candidate can deal efficiently with complaints and has a solid customer service approach.

                                                                            Essential Job Functions:

                                                                            • Welcomes patients and visitors by greeting patients and visitors in a courteous and friendly manner.
                                                                            • Answers or refers inquiries appropriately.
                                                                            • Optimizes patients’ satisfaction, provider time, and treatment room utilization acknowledging patient’s arrival and keeping patient appointments on schedule by acknowledging patient in the PM system in a timely and efficient manner.
                                                                            • Is able to lead and manage the front desk in a professional and respectful manner, delineating tasks equally and providing consistent support to the team. 
                                                                            • Comforts patients by anticipating patients’ anxieties; answering patients’ questions; maintaining the reception area.
                                                                            • Helps patients in distress by responding to emergencies.
                                                                            • Protects patients’ rights by maintaining confidentiality of personal and financial information.
                                                                            • Handles patient complaints/ concerns. Expediting them to upper management when needed. 
                                                                            • Preforms bank deposits and makes sure day sheets balance. 
                                                                            • Maintains patient accounts by obtaining, recording, and updating personal and financial information.
                                                                            • Assists with obtaining revenue by recording and updating insurance information; recording and collecting patient coinsurance/copays.
                                                                            • Maintains front office inventory and equipment by checking stock to determine inventory level; anticipating needed supplies; sending email to manager of all supply needs.
                                                                            • Maintains operations by following policies and procedures; reporting needed changes.

                                                                            Qualifications:

                                                                            • Minimum of 2 years experience as a front desk manager in a medical setting is REQUIRED.
                                                                            • High school diploma or equivalent required. 
                                                                            • Good oral and written communication skills. 
                                                                            • Good interpersonal and organizational skills.
                                                                            • Detail oriented 
                                                                            • Must have strong team orientation.
                                                                            • Receptionist must have a strong working knowledge of the practice management software as they will be required to enter patient data.

                                                                             

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                                                                              Address: 10475 Centurion Pkwy N, Jacksonville, FL 32256, USA
                                                                              Full or Part Time: Full
                                                                              Compensation: Hourly

                                                                              Description

                                                                              About the Job

                                                                              Jax Spine and Pain Centers is looking for a STRONG Procedure Room Technician to join our team.

                                                                              Essential Functions:

                                                                              • Prepare for patient interactions in the clinical setting through: Reviewing charts, schedules, medical records, and other sources of documentation; Generating appropriate forms for patient education, informed consent, documentation of care, referrals, prescriptions and other documents to support the provision of and continuity of care; Obtaining medical records, lab results, diagnostic study results and other documents or information as indicated; Inspecting the physical care environment to ensure a therapeutic, sanitary environment with fully stocked medical supplies and functional equipment; Ensuring that appropriate medications, supplies, equipment and personnel are available to complete scheduled interactions; Communicating with internal and external resources to procure necessary supplies and/or information, Collaborating with Scheduling, Billing and other internal departments and personnel to ensure a seamless patient experience; and Communicating with physicians, physicians’ assistants and other care providers.
                                                                              • Provide direct patient care as assigned, including: Cultivating a nurturing atmosphere of courtesy, compassion, respect, empathy, dignity and optimism in all interpersonal interactions; Measuring, reporting and recording vital signs; Obtaining and recording patient information relevant to medical history; Verifying the accuracy of recorded and reported patient information; Positioning, draping, and other patient preparation for procedures and provider interactions; Communicating effectively with patients, providers and ancillary staff members to maintain patient flow; Administer IM injections; Collect urine specimens & perform pregnancy test as needed; Providing patient education through written and oral communication or through other means as appropriate as directed by providers;

                                                                               

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                                                                                Address: 10475 Centurion Pkwy N, Jacksonville, FL 32256, USA
                                                                                Full or Part Time: Full
                                                                                Compensation: Hourly

                                                                                Description

                                                                                About the Job

                                                                                We are looking to hire a Clinical Scribe who will accurately and thoroughly document medical visits and procedures as performed by the physician.

                                                                                Duties including but not limited to:

                                                                                • Patient medical history and physical exam.
                                                                                • Procedures and treatments performed by healthcare professionals.
                                                                                • Patient education and explanations of risks and benefits.
                                                                                • Physician-dictated diagnoses, prescriptions, and instructions for patient or family members for self-care and follow-up.
                                                                                • Prepare referral letters as directed by the physician.

                                                                                Requirements:

                                                                                • The ability to write routine reports and correspondence. Medical Scribes must be proficient in typing and good at spelling, punctuation, grammar, and oral communication. Must be able to listen to complex medical information and summarize in a clear, complete, and concise fashion. Excellent English composition skills required to generate professional, polished writing at a high rate of production.
                                                                                • Understanding of medical terminology, anatomy and physiology, diagnostic procedures, pharmacology, and treatment assessments to the extent required to understand and accurately transcribe dictated reports. Translate medical abbreviations into their expanded forms.
                                                                                • To perform this job successfully, an individual should be able to learn and use all functions of electronic medical record software and transcription software. Must accurately enter data into a database, search for information, send and receive email and attachments. Must be proficient in Microsoft Word in order to prepare correspondence, medical reports, and other documents. Must use Microsoft Excel to prepare flowcharts and organize data. Must use the internet to access schedules, research information, etc.
                                                                                • Must be able to type words and numbers quickly and accurately; must comply with HIPAA confidentiality standards when accessing or communicating patient information. No less than 65 WPM speed.

                                                                                 

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                                                                                  Address: 10475 Centurion Pkwy N, Jacksonville, FL 32256, USA
                                                                                  Full or Part Time: Full
                                                                                  Compensation: Hourly

                                                                                  Description

                                                                                  About the Job

                                                                                  We are hiring Accounts Receivable Specialist who will be responsible for providing excellent customer service while answering questions from patients, staff, and insurance companies. The Billing specialist will also have proper phone etiquette, computer skills and ability to multi-task and work well independently and as a team member in a fast-paced environment; collaborating effectively with all departments

                                                                                  Essential Functions:

                                                                                  • Timely follow up of all claim denials.
                                                                                  • Submits corrected claims in a timely manner.
                                                                                  • Timely submission of appeals.
                                                                                  • Responds to inquiries from insurance company, patients and providers.
                                                                                  • Submits insurance/patient refunds in a timely manner.
                                                                                  • Analytically examines accounts.

                                                                                   

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                                                                                    Address: 10475 Centurion Pkwy N, Suite 201, Jacksonville, FL 32256
                                                                                    Full or Part Time: Full

                                                                                    Description

                                                                                    About the Job

                                                                                    We are looking to hire a Patient Service Representative who will be responsible for efficiently managing incoming calls, identifying callers’ needs and providing excellent care.

                                                                                    Essential Functions:

                                                                                    • Courteously and efficiently operates central communications center so that all telephone calls and messages are taken care of in the best interest of patients and staff of the office.
                                                                                    • Responsible for opening switchboard when the clinic opens and closing switchboard at closing time each afternoon so that the office is connected with its after-hours answering service.
                                                                                    • Retrieve and distribute messages by the answering service.
                                                                                    • Answer and direct incoming calls to the appropriate parties and departments and document accordingly. (i.e. e-mail, telephone messages, direct transfers).
                                                                                    • Take messages from doctors, hospitals, and patients for emergencies and locate the appropriate staff immediately.
                                                                                    • Always acts in a friendly manner toward all patients, family members, coworkers, and other internal or external customers.
                                                                                    • Maintains confidentiality of information on patients, as well as co-workers at all times.
                                                                                    • Performs other duties as requested by the team leader/manager.
                                                                                    • Keeps an organized and clean work area.

                                                                                    Qualifications:

                                                                                    • High school diploma or equivalent required.
                                                                                    • Minimum of one year of customer service experience required.
                                                                                    • Previous Call Center experience required.
                                                                                    • Ability to comprehend established office routines and policies.
                                                                                    • Strong oral and written communication skills.
                                                                                    • Ability to use the present type of switchboard equipment.

                                                                                     

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                                                                                      Email*

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